Order Issues

While we do our best to make sure every order is perfect, there are times it isn’t. We want to make sure you are satisfied with every ITZ purchase! To help us make it right, please complete the form below so we can follow up with you.


If you have not received your package and it shows delivered or of you receive your package and the box is damaged…Please files a claim with the Post Office:

Thank you! We will resolve your issue as quickly as possible.

Bill & Mark